KnowTraces (“we”, “us” or “our”) is committed to protecting your privacy and providing a service that is safe and powerful. This Privacy Statement applies to www.knowtraces.com and its all sub domains (the “Sites”) and governs data collection and usage arising in respect of the Sites and the associated services. By accessing and using the Sites and our services, you consent to the data practices described in this statement.
Use of your Personal Information
We use your personally identifiable information to inform you of important changes to the Sites and its functionality, other products or services available from our affiliates and us and, from time to time, to contact you on behalf of external business partners about a particular offering that may be of interest to you. You can choose to not receive information about third party products and services when registering with the Sites.
We may disclose your personal information to any member of our group; we may disclose your personal information to third parties. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If the KnowTraces or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
We do not sell, rent, lease make available to or otherwise distribute customer lists to third parties and in no circumstances will your unique personally identifiable information (including your e-mail, name, address, telephone number) be transferred to a third party, unless you give us specific authority to do so.
We keep track of the Web sites and pages our customers visit via or within the Sites, in order to determine which of our sites and services are the most popular. This data is used to deliver customised content and advertising.
When you enter our Sites, we use your internet protocol (“IP”) address to help diagnose problems with our server, to administer the Sites and to help identify you. We also have the ability to know what type of operating system and browser software you use and to identify the geographical location of your browser.
Your IP address is also used by us to gather broad demographic information and other purposes, such as monitoring visitor frequency.
We may share certain information we gather with advertisers and other partners. The information we share comprises information in aggregate form only. We do not share personal information about anybody unless we have your specific permission to do so.
We may disclose your personal information, without notice, only if required to do so by law or in the good faith believe that such action is necessary to:
(a) Conform to the edicts of the law or comply with legal process served on us or the Sites;
(b) Protect and defend our rights or property.
We may, occasionally, ask you for further information about you as a part of online surveys or if you enter any competition, contest or promotional feature.
We use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Sites.
We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Sites or any other transmitting method; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
The Sites contains links to other websites, and you should be aware that we are not responsible for the privacy practices on any other website.
If you wish to know what information we hold on you, please contact us. We will only send this information to the e-mail address we have on file, unless you send us your postal address and request us to send the information to you at your postal address. An administrative charge of will be made for providing any such information that we hold about you.
Should you request details of the information that we hold about you we may require proof of identity. We also reserve the right to refuse to provide visitors with a copy of their personal information, but we will give reasons for such refusal.
If you request us to remove your personal information from our database or you wish us to amend or change the information we hold about you on our database, we will remove or amend any such information on your request.
You may change and modify the information you have previously provided to us or otherwise contact us via e-mail email@example.com or visit our website.